Studio Policies

At JoelSalsa, we want all our students to have a great experience in our group classes. To ensure this, we are introducing new class reservation and cancellation policies to better accommodate everyone.


To keep with our philosophy we strongly recommend all students to register in advance for any group class as space is limited.

Reservations are easy to make:
For Salsa Bootcamp please visit -
For Advanced Beginner level & higher -

Important Reservation notes:
If you show up for class without a reservation, we cannot guarantee a place for you in the class. While we don't require that you make reservations for our classes, we encourage you to do so as we cannot guarantee a spot in any class.
Showing up without a reservation will NOT guarantee you a spot.

Saturday Classes:
Since the Saturday Fundamentals Intensive is only a 4 week course - you must start with the 1st class of cycle. No exceptions. No make-up classes available.


Arrival time is very important! Please arrive early to check-in and get settled before class. You are considered late if you arrive 5 minutes AFTER the start of class. If there is a waitlist you may lose your spot in class.


Please cancel reservations at least 5 hours prior to class starting time so that other students may have the opportunity to join.

To Cancel Your Reservation:
1. Visit
2. Scroll down to the interactive calendar
3. Click My Account (top right corner)
4. Click Schedule
5. Cancel your booking

This is the ONLY way to cancel a class. If you need assistance on understanding HOW to cancel a class, please ask at the studio front desk.

• If you fail to cancel a reservation and/or don't make it to class, you will lose the session.
• For our Unlimited & VIP class packages, you will be charged a $5.00 "no show/late cancellation" fee.

Important notes:
If you do not have a credit card on your account and/or if it is declined, your account will show a negative balance and you will be required to balance this out upon your next visit.


Please be aware of the associated expiration dates. Our studio has a firm no extension policy. All sales are final, there are no refunds or credits given. Classes are non-transferrable.

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